Raman is widely regarded as the Pioneer and “Guru” of the BPO industry in India. He is fondly referred to as the “Father of the Indian BPO Industry”. He has played a pivotal role over the last 30 years in shaping the Global Outsourcing Space and promoting Indian BPOs and proving that India can be a preferred location for Remote Processing.
Raman is a pioneer four times over, having successfully led the BPO initiatives of American Express, GE & before starting Quatrro in mid 2006. Raman launched Quatrro to focus on ‘Beyond the Existing’ high end and new areas of BPO services with a mix of incubation and acquisition led strategies. Raman is co-founder and member of IC of the IAN Fund.
Raman has been deeply involved in shaping the future of the BPO and Services industry in India, China, Mauritius and Sri Lanka.
As a tribute to his contribution to the creation of the BPO industry in India, Raman has been awarded the Dataquest Pathbreaker Award in 2002, Raman was given the Distinguished Alumni award by SRCC and was honoured as Business Leader of the Year 2008 by the ICAI..